Governing Intelligence: Snigdha Bhardwaj on Building AI Systems Billions Can Trust

The internet’s center of gravity is shifting; from retrieving information to generating it in real time. In that shift, the defining question is no longer access, but accountability: who governs what billions of people now read, trust, and act on? At Google, Snigdha Bhardwaj is building the systems that answer it, embedding safety, judgment, and restraint into technologies that cannot be fully predicted. As generative AI becomes infrastructure, she argues, the winners of this era will not be those who scale fastest, but those who earn trust at scale.